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<title>Customer Support Software Reviews and Downloads</title>
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<lastBuildDate>Mon, 13 Feb 2012 16:32:01 GMT</lastBuildDate>
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<item>
<title>Service Pro</title>
<link>http://www.softsea.com/review/Service-Pro.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/Service-Pro.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;Service Pro&quot; src=&quot;http://www.softsea.com/software/image/Service-Pro.jpg&quot; /&gt;&lt;/a&gt;Monitor all work orders  / customer data. ServicePro is a database program that uses a relational database, using KFrame and Java. ServicePro is designed to keep track of customer data and related work-orders.

Requirements:
* Java
</description>
<guid>http://www.softsea.com/review/Service-Pro.html</guid>
<pubDate></pubDate>
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<item>
<title>Searchable Property Updater for Microsoft Dynamics CRM</title>
<link>http://www.softsea.com/review/Searchable-Property-Updater-for-Microsoft-Dynamics-CRM.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/Searchable-Property-Updater-for-Microsoft-Dynamics-CRM.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;Searchable Property Updater for Microsoft Dynamics CRM&quot; src=&quot;http://www.softsea.com/software/image/Searchable-Property-Updater-for-Microsoft-Dynamics-CRM.jpg&quot; /&gt;&lt;/a&gt;Searchable Property Updater makes it easier for Microsoft Dynamics CRM 2011 customizers to bulk change the &amp;quot;Active for advanced find&amp;quot; property of entities attributes

Requirements:
* .NET Framework
* Windows Identity Framework
</description>
<guid>http://www.softsea.com/review/Searchable-Property-Updater-for-Microsoft-Dynamics-CRM.html</guid>
<pubDate></pubDate>
</item>
<item>
<title>View Layout Replicator for Microsoft Dynamics CRM</title>
<link>http://www.softsea.com/review/View-Layout-Replicator-for-Microsoft-Dynamics-CRM.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/View-Layout-Replicator-for-Microsoft-Dynamics-CRM.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;View Layout Replicator for Microsoft Dynamics CRM&quot; src=&quot;http://www.softsea.com/software/image/View-Layout-Replicator-for-Microsoft-Dynamics-CRM.jpg&quot; /&gt;&lt;/a&gt;Microsoft Dynamics CRM customization helper. View Layout Replicator make it easier for Microsoft Dynamics CRM 2011 customizers to copying the layout of a view and paste it to the layout of other views in the same entity

Requirements:
* .Net Framework
* Windows Identity Framework
</description>
<guid>http://www.softsea.com/review/View-Layout-Replicator-for-Microsoft-Dynamics-CRM.html</guid>
<pubDate></pubDate>
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<item>
<title>Ribbon Browser for Microsoft Dynamics CRM</title>
<link>http://www.softsea.com/review/Ribbon-Browser-for-Microsoft-Dynamics-CRM.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/Ribbon-Browser-for-Microsoft-Dynamics-CRM.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;Ribbon Browser for Microsoft Dynamics CRM&quot; src=&quot;http://www.softsea.com/software/image/Ribbon-Browser-for-Microsoft-Dynamics-CRM.jpg&quot; /&gt;&lt;/a&gt;This program helps developer to browse ribbons in Microsoft Dynamics CRM.  It makes easier to identify ribbon controls properties.

Requirements:
* .NET Framework
</description>
<guid>http://www.softsea.com/review/Ribbon-Browser-for-Microsoft-Dynamics-CRM.html</guid>
<pubDate></pubDate>
</item>
<item>
<title>Service Desk TTS</title>
<link>http://www.softsea.com/review/Service-Desk-TTS.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/Service-Desk-TTS.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;Service Desk TTS&quot; src=&quot;http://www.softsea.com/software/image/Service-Desk-TTS.jpg&quot; /&gt;&lt;/a&gt;Service Desk TTS, Ticket Tracking System, is a complete program that allows you to create and assign service tickets to your technicians. This program also allows any user on your network to create a new service ticket then you can assign it to the technician of your choice. Service Desk will...
</description>
<guid>http://www.softsea.com/review/Service-Desk-TTS.html</guid>
<pubDate></pubDate>
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<item>
<title>TBF CRM</title>
<link>http://www.softsea.com/review/TBF-CRM.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/TBF-CRM.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;TBF CRM&quot; src=&quot;http://www.softsea.com/software/image/TBF-CRM.jpg&quot; /&gt;&lt;/a&gt;Non-complex but feature rich. Designed and built for the SME market. TBF CRM is a low cost Customer Relationship Management application. TBF CRM is a useful program that was designed i order to help you manage your business contacts. It maintains a history of contact details and displays a To Do...
</description>
<guid>http://www.softsea.com/review/TBF-CRM.html</guid>
<pubDate></pubDate>
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<item>
<title>Universal Client Sales Manager Free</title>
<link>http://www.softsea.com/review/Universal-Client-Sales-Manager-Free.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/Universal-Client-Sales-Manager-Free.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;Universal Client Sales Manager Free&quot; src=&quot;http://www.softsea.com/software/image/Universal-Client-Sales-Manager-Free.jpg&quot; /&gt;&lt;/a&gt;Sales &amp;amp; Client Relationship Management System. Universal Client Sales Manager Free is a free single user version for the home and small business, providing a simple, integrated sales and client management system. Simple button clicks make Universal Client Sales Manager a friendly alternative to...
</description>
<guid>http://www.softsea.com/review/Universal-Client-Sales-Manager-Free.html</guid>
<pubDate></pubDate>
</item>
<item>
<title>Issue Tracker</title>
<link>http://www.softsea.com/review/Issue-Tracker.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/Issue-Tracker.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;Issue Tracker&quot; src=&quot;http://www.softsea.com/software/image/Issue-Tracker.jpg&quot; /&gt;&lt;/a&gt;Issue Tracking Basic is a Help Desk software system designed for tracking work orders, tasks, defects, bugs and various other issues.

It allows you to manage your customer and project lists, define a scope of work for every project, set start and due date, provide cost estimation, organize...
</description>
<guid>http://www.softsea.com/review/Issue-Tracker.html</guid>
<pubDate></pubDate>
</item>
<item>
<title>ForcePort</title>
<link>http://www.softsea.com/review/ForcePort.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/ForcePort.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;ForcePort&quot; src=&quot;http://www.softsea.com/software/image/ForcePort.jpg&quot; /&gt;&lt;/a&gt;Salesforce CRM data importer and exporter. ForcePort is a simple and easy to use program that allows exporting and importing data from Salesforce CRM. If you wish to backup CRM data or to use the data in third party applications, do it by exporting entities with few mouse clicks.

ForcePort...
</description>
<guid>http://www.softsea.com/review/ForcePort.html</guid>
<pubDate></pubDate>
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<item>
<title>A-Number CRM</title>
<link>http://www.softsea.com/review/A-Number-CRM.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/A-Number-CRM.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;A-Number CRM&quot; src=&quot;http://www.softsea.com/software/image/A-Number-CRM.jpg&quot; /&gt;&lt;/a&gt;Contact information, relationships, business opportunities, orders, sales activities, marketing campaigns, planning, reporting and more can be handled by A-Number CRM helping you make the right business decisions. Featuring flexible contact database structure and highly customizable presentation...
</description>
<guid>http://www.softsea.com/review/A-Number-CRM.html</guid>
<pubDate></pubDate>
</item>
<item>
<title>Close Support Service Desk</title>
<link>http://www.softsea.com/review/Close-Support-Service-Desk.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/Close-Support-Service-Desk.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;Close Support Service Desk&quot; src=&quot;http://www.softsea.com/software/image/Close-Support-Service-Desk.jpg&quot; /&gt;&lt;/a&gt;Close Support Service Desk is a Windows program used by support or customer service personnel to manage service requests, incident reports and administration tasks. The free to use Express Edition of the Service Desk provides for management of organisations, people, tasks and calls and is ideally...
</description>
<guid>http://www.softsea.com/review/Close-Support-Service-Desk.html</guid>
<pubDate></pubDate>
</item>
<item>
<title>BoltCRM</title>
<link>http://www.softsea.com/review/BoltCRM.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/BoltCRM.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;BoltCRM&quot; src=&quot;http://www.softsea.com/software/image/BoltCRM.jpg&quot; /&gt;&lt;/a&gt;BoltCRM is a new definition for CRM software. BoltCRM is an advanced program designed to enable you to easily and efficiently manage your customers. It provides powerful customer relationship management capabilities including sales force automation, customer support and service, marketing automation...
</description>
<guid>http://www.softsea.com/review/BoltCRM.html</guid>
<pubDate></pubDate>
</item>
<item>
<title>iHelpdesk</title>
<link>http://www.softsea.com/review/iHelpdesk.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/iHelpdesk.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;iHelpdesk&quot; src=&quot;http://www.softsea.com/software/image/iHelpdesk.jpg&quot; /&gt;&lt;/a&gt;Easy-to-use, comprehensive and affordable help desk software. .iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality.

iHelpdesk Benefits:
1. Improve customer service perception and...
</description>
<guid>http://www.softsea.com/review/iHelpdesk.html</guid>
<pubDate></pubDate>
</item>
<item>
<title>CMS CRM</title>
<link>http://www.softsea.com/review/CMS-CRM.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/CMS-CRM.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;CMS CRM&quot; src=&quot;http://www.softsea.com/software/image/CMS-CRM.jpg&quot; /&gt;&lt;/a&gt;CMS Customer Relationship Management System. CMS CRM is a Customer Relationship Management (CRM) system designed to help organisations effectively manage their customer base.

CMS CRM enables a customer-centric focus to be implemented within your business to maximise relationships with customers...
</description>
<guid>http://www.softsea.com/review/CMS-CRM.html</guid>
<pubDate></pubDate>
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<title>Microsoft Dynamics CRM</title>
<link>http://www.softsea.com/review/Microsoft-Dynamics-CRM.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/Microsoft-Dynamics-CRM.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;Microsoft Dynamics CRM&quot; src=&quot;http://www.softsea.com/software/image/Microsoft-Dynamics-CRM.jpg&quot; /&gt;&lt;/a&gt;Increase Your Business Success with Microsoft Dynamics CRM
Build customer loyalty to drive repeat business. Used by leading companies worldwide, business solutions from Microsoft Dynamics CRM are:
1. Flexible, with options for deployment, purchase, and access.
2. Familiar and easy to use because...
</description>
<guid>http://www.softsea.com/review/Microsoft-Dynamics-CRM.html</guid>
<pubDate></pubDate>
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<item>
<title>Paper CRM</title>
<link>http://www.softsea.com/review/Paper-CRM.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/Paper-CRM.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;Paper CRM&quot; src=&quot;http://www.softsea.com/software/image/Paper-CRM.jpg&quot; /&gt;&lt;/a&gt;This software is  an easy to use Customer Relationship Management software. The simple Sales CRM possible for people who don't want big confusing systems. It's as easy as using paper for contact info and callback scheduling. Spend almost no time dealing with the software and all of your time talking...
</description>
<guid>http://www.softsea.com/review/Paper-CRM.html</guid>
<pubDate></pubDate>
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<title>HelpSTAR</title>
<link>http://www.softsea.com/review/HelpSTAR.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/HelpSTAR.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;HelpSTAR&quot; src=&quot;http://www.softsea.com/software/image/HelpSTAR.jpg&quot; /&gt;&lt;/a&gt;Help Desk Software, Asset Management software, Configuration Management, ITIL. HelpSTAR is a complex and professional program designed to better assist your customers.

HelpSTAR supports ITIL processes for best-practice service management, including:
1. Problem Management and Incident...
</description>
<guid>http://www.softsea.com/review/HelpSTAR.html</guid>
<pubDate></pubDate>
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<item>
<title>ContaxCRM</title>
<link>http://www.softsea.com/review/ContaxCRM.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/ContaxCRM.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;ContaxCRM&quot; src=&quot;http://www.softsea.com/software/image/ContaxCRM.jpg&quot; /&gt;&lt;/a&gt;The Productivity, Security and CRM Company for Macintosh and Windows. Contax CRM will let you Store, View, Interact and Communicate with your Contacts, Customers, Prospects and Suppliers more Easily and Efficiently than ever before. For Individuals, Clubs and Small Businesses who wish to use their...
</description>
<guid>http://www.softsea.com/review/ContaxCRM.html</guid>
<pubDate></pubDate>
</item>
<item>
<title>Jitbit CRM</title>
<link>http://www.softsea.com/review/Jitbit-CRM.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/Jitbit-CRM.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;Jitbit CRM&quot; src=&quot;http://www.softsea.com/software/image/Jitbit-CRM.jpg&quot; /&gt;&lt;/a&gt;Jitbit CRM is a simple, lightweight and cost-effective web-based CRM software and contact management system. Based on ASP.NET. Jitbit CRM is a very easy web-based CRM and contact tracking software for small businesses. Based on ASP.NET, it's lightweight, cost-effective, simple to use and easy to...
</description>
<guid>http://www.softsea.com/review/Jitbit-CRM.html</guid>
<pubDate></pubDate>
</item>
<item>
<title>FTrack CRM</title>
<link>http://www.softsea.com/review/FTrack-CRM.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/FTrack-CRM.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;FTrack CRM&quot; src=&quot;http://www.softsea.com/software/image/FTrack-CRM.jpg&quot; /&gt;&lt;/a&gt;FTrack is small business multi-lingual Customer Relationship Management System (CRM) with a Help Desk Management System 100% Web-based. Everything is included in the installation program. Includes products and services definition, marketing campaigns, mailings, sales opportunities, quotes, sales...
</description>
<guid>http://www.softsea.com/review/FTrack-CRM.html</guid>
<pubDate></pubDate>
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