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<title>Customer Support Software Reviews and Downloads</title>
<link></link>
<description>Customer Support Software Reviews and Downloads Reviews and Downloads</description>
<lastBuildDate>Thu, 24 Jul 2008 17:09:49 GMT</lastBuildDate>
<language>en-us</language>
<generator>SoftSea.com</generator>
<item>
<title>CRM-Express</title>
<link>http://www.softsea.com/review/CRM-Express.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/CRM-Express.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;CRM-Express&quot; src=&quot;http://www.softsea.com/software/image/CRM-Express.jpg&quot; /&gt;&lt;/a&gt;CRM-Express is a low-cost high quality CRM program. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express Standard...
</description>
<guid>http://www.softsea.com/review/CRM-Express.html</guid>
<pubDate></pubDate>
</item>
<item>
<title>CRM-Express Professional</title>
<link>http://www.softsea.com/review/CRM-Express-Professional.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/CRM-Express-Professional.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;CRM-Express Professional&quot; src=&quot;http://www.softsea.com/software/image/CRM-Express-Professional.jpg&quot; /&gt;&lt;/a&gt;CRM-Express is a Contact, eSales and eMarketing Manager. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express is...
</description>
<guid>http://www.softsea.com/review/CRM-Express-Professional.html</guid>
<pubDate></pubDate>
</item>
<item>
<title>Amphis - Customer</title>
<link>http://www.softsea.com/review/Amphis-Customer.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/Amphis-Customer.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;Amphis - Customer&quot; src=&quot;http://www.softsea.com/software/image/Amphis-Customer.jpg&quot; /&gt;&lt;/a&gt;Amphis - Customer is a customer database that makes it easier to run your business. Easier to generate quotes and invoices, generate letters, keep track of who owes you money, send reminders, store correspondence and sales history. Mail merge to generate marketing letters / labels, create groups of...
</description>
<guid>http://www.softsea.com/review/Amphis-Customer.html</guid>
<pubDate></pubDate>
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<item>
<title>SimpleHelp</title>
<link>http://www.softsea.com/review/SimpleHelp.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/SimpleHelp.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;SimpleHelp&quot; src=&quot;http://www.softsea.com/software/image/SimpleHelp.jpg&quot; /&gt;&lt;/a&gt;Support your customers as well as the leading brand but for a fraction of the cost. Your customers join a central queue simply by visiting your website with the SimpleHelp client integrated as just one line of HTML. Your technicians then pick who they connect to and how many sessions they join....
</description>
<guid>http://www.softsea.com/review/SimpleHelp.html</guid>
<pubDate></pubDate>
</item>
<item>
<title>Horizon CRM</title>
<link>http://www.softsea.com/review/Horizon-CRM.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/Horizon-CRM.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;Horizon CRM&quot; src=&quot;http://www.softsea.com/software/image/Horizon-CRM.jpg&quot; /&gt;&lt;/a&gt;Horizon CRM was designed with small to medium size companies in mind. We are a member of the Federation of Small Businesses. We know the importance of getting your new software up to speed fast. Horizon is a flexible and affordable solution that is easy to configure specifically to the way you run...
</description>
<guid>http://www.softsea.com/review/Horizon-CRM.html</guid>
<pubDate></pubDate>
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<item>
<title>Web Help Desk</title>
<link>http://www.softsea.com/review/Web-Help-Desk.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/Web-Help-Desk.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;Web Help Desk&quot; src=&quot;http://www.softsea.com/software/image/Web-Help-Desk.jpg&quot; /&gt;&lt;/a&gt;The Web Help Desk's Issue Tracking Software, Customer Support Software, and Help Desk Software solutions offer an industry leading feature set that allows you to dynamically route, track and resolve your technical support issues and customer service desk requests with ease. As a 100% web based...
</description>
<guid>http://www.softsea.com/review/Web-Help-Desk.html</guid>
<pubDate></pubDate>
</item>
<item>
<title>Remote Helpdesk</title>
<link>http://www.softsea.com/review/Remote-Helpdesk.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/Remote-Helpdesk.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;Remote Helpdesk&quot; src=&quot;http://www.softsea.com/software/image/Remote-Helpdesk.jpg&quot; /&gt;&lt;/a&gt;Remote Helpdesk is a utility that allows you to provide support to customers by pc remote control. The Server is a thin (under 450 Kb) program that doesn't require installation, your customers can start it from a web server link, shortcut on a local file server or it can even be emailed to them....
</description>
<guid>http://www.softsea.com/review/Remote-Helpdesk.html</guid>
<pubDate></pubDate>
</item>
<item>
<title>DEKSI CRM</title>
<link>http://www.softsea.com/review/DEKSI-CRM.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/DEKSI-CRM.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;DEKSI CRM&quot; src=&quot;http://www.softsea.com/software/image/DEKSI-CRM.jpg&quot; /&gt;&lt;/a&gt;DEKSI CRM is the world's most powerful and FEATURE RICH true web-based, multi-platform and scalable Customer Relationship Management solution in JAVA with a rich user interface. DEKSI CRM product can be run in a Global Internet Network as a true web-based program and/or in a Company Local Network as...
</description>
<guid>http://www.softsea.com/review/DEKSI-CRM.html</guid>
<pubDate></pubDate>
</item>
<item>
<title>NovoCRM</title>
<link>http://www.softsea.com/review/NovoCRM.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/NovoCRM.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;NovoCRM&quot; src=&quot;http://www.softsea.com/software/image/NovoCRM.jpg&quot; /&gt;&lt;/a&gt;NovoCRM is a customer relationship management solution that tracks sales, accounts, contacts, product and service delivery to your customers. This full client server solution enables seamless integration between team members in managing customers. 
Why NovoCRM?
Need a central contact and customer...
</description>
<guid>http://www.softsea.com/review/NovoCRM.html</guid>
<pubDate></pubDate>
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<title>EasyDesk Helpdesk</title>
<link>http://www.softsea.com/review/EasyDesk-Helpdesk.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/EasyDesk-Helpdesk.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;EasyDesk Helpdesk&quot; src=&quot;http://www.softsea.com/software/image/EasyDesk-Helpdesk.jpg&quot; /&gt;&lt;/a&gt;EasyDesk Helpdesk is a simple call logging utility for small helpdesks, support centres or any business... It is designed primarily to be quick and easy to use.
EasyDesk will run on modest spec PCs running XP/2000 or Windows Vista (earlier versions of Windows may require MDAC installed) but...
</description>
<guid>http://www.softsea.com/review/EasyDesk-Helpdesk.html</guid>
<pubDate></pubDate>
</item>
<item>
<title>BridgeTrak</title>
<link>http://www.softsea.com/review/BridgeTrak.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/BridgeTrak.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;BridgeTrak&quot; src=&quot;http://www.softsea.com/software/image/BridgeTrak.jpg&quot; /&gt;&lt;/a&gt;Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required...
</description>
<guid>http://www.softsea.com/review/BridgeTrak.html</guid>
<pubDate></pubDate>
</item>
<item>
<title>Type Pilot</title>
<link>http://www.softsea.com/review/Type-Pilot.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/Type-Pilot.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;Type Pilot&quot; src=&quot;http://www.softsea.com/software/image/Type-Pilot.jpg&quot; /&gt;&lt;/a&gt;Type Pilot - customer support software. Managing technical support may require that you type standard answers over and over again. For example: &amp;quot;Thank you for your letter.&amp;quot; &amp;quot;If you have any other questions, please don't hesitate to contact us.&amp;quot; Let Type Pilot handle this routine...
</description>
<guid>http://www.softsea.com/review/Type-Pilot.html</guid>
<pubDate></pubDate>
</item>
<item>
<title>Dev Hound</title>
<link>http://www.softsea.com/review/Dev-Hound.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/Dev-Hound.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;Dev Hound&quot; src=&quot;http://www.softsea.com/software/image/Dev-Hound.jpg&quot; /&gt;&lt;/a&gt;This software is  a Web based project management system designed for bug tracking, tracking projects, development teams, software releases, clients, support calls and knowledge bases. Dev Hound can use IIS or its own Web server, has configurable e-mail notifications, mail merge for making newsletters,...
</description>
<guid>http://www.softsea.com/review/Dev-Hound.html</guid>
<pubDate></pubDate>
</item>
<item>
<title>LBE Web Helpdesk</title>
<link>http://www.softsea.com/review/LBE-Web-Helpdesk.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/LBE-Web-Helpdesk.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;LBE Web Helpdesk&quot; src=&quot;http://www.softsea.com/software/image/LBE-Web-Helpdesk.jpg&quot; /&gt;&lt;/a&gt;This software is  a help-desk system designed to be operated via your web browser. You can use it on the Internet, an intranet or even run it locally on a stand-alone machine. It can be accessed from any machine running a Javascript enabled web browser. Also, it can be used with the supplied Access...
</description>
<guid>http://www.softsea.com/review/LBE-Web-Helpdesk.html</guid>
<pubDate></pubDate>
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<title>LIVECHAT Contact Center</title>
<link>http://www.softsea.com/review/LIVECHAT-Contact-Center.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/LIVECHAT-Contact-Center.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;LIVECHAT Contact Center&quot; src=&quot;http://www.softsea.com/software/image/LIVECHAT-Contact-Center.jpg&quot; /&gt;&lt;/a&gt;LIVECHAT Contact Center is a utility for customer support online. It enables real time chat with website visitors or other operators. Visitor can choose when to ask for assistance simply by clicking the invitation button located on your website to open chat window. It does not require any install...
</description>
<guid>http://www.softsea.com/review/LIVECHAT-Contact-Center.html</guid>
<pubDate></pubDate>
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<title>LBE Desktop Helpdesk</title>
<link>http://www.softsea.com/review/LBE-Desktop-Helpdesk.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/LBE-Desktop-Helpdesk.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;LBE Desktop Helpdesk&quot; src=&quot;http://www.softsea.com/software/image/LBE-Desktop-Helpdesk.jpg&quot; /&gt;&lt;/a&gt;This customer service helpdesk tool uses industry-standard databases like Access, Microsoft SQL Server and Oracle. Many reports are supplied. If you need more, you can build your own using any of the available reporting tools. You can group records and change fonts and colors.
</description>
<guid>http://www.softsea.com/review/LBE-Desktop-Helpdesk.html</guid>
<pubDate></pubDate>
</item>
<item>
<title>Windup CRM</title>
<link>http://www.softsea.com/review/Windup-CRM.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/Windup-CRM.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;Windup CRM&quot; src=&quot;http://www.softsea.com/software/image/Windup-CRM.jpg&quot; /&gt;&lt;/a&gt;Windup CRM is a powerful help desk solution that puts you in control of your customer support needs. &amp;lt;p&amp;gt;With an easy and intuitive interface, you can track all of your customers and the products or services they purchase. &amp;lt;p&amp;gt;Take your customer tracking farther by allowing you to track...
</description>
<guid>http://www.softsea.com/review/Windup-CRM.html</guid>
<pubDate></pubDate>
</item>
<item>
<title>Gym Assistant</title>
<link>http://www.softsea.com/review/Gym-Assistant.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/Gym-Assistant.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;Gym Assistant&quot; src=&quot;http://www.softsea.com/software/image/Gym-Assistant.jpg&quot; /&gt;&lt;/a&gt;Membership management software for gyms and health clubs. See &amp;quot;at a glance&amp;quot;, member's registration details, payment history, attendance, payment plan. Run a variety of income and membership reports. Train employees in 10 minutes - Gym Assistant's interface guides you each step of the way!...
</description>
<guid>http://www.softsea.com/review/Gym-Assistant.html</guid>
<pubDate></pubDate>
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<item>
<title>123 Live Help Chat Server Software</title>
<link>http://www.softsea.com/review/123-Live-Help-Chat-Server-Software.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/123-Live-Help-Chat-Server-Software.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;123 Live Help Chat Server Software&quot; src=&quot;http://www.softsea.com/software/image/123-Live-Help-Chat-Server-Software.jpg&quot; /&gt;&lt;/a&gt;123 Live Help Chat Server Software will offers more powerful features to you. With the 123-live-help (V3.1), sales and supporters can invite website visitors on their own initiative and begin one-to-one chat with visitors, to promote sales with online customer support. Also client can choose sales....
</description>
<guid>http://www.softsea.com/review/123-Live-Help-Chat-Server-Software.html</guid>
<pubDate></pubDate>
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<title>NetSupport DNA Helpdesk</title>
<link>http://www.softsea.com/review/NetSupport-DNA-Helpdesk.html</link>
<description>
&lt;a href=&quot;http://www.softsea.com/review/NetSupport-DNA-Helpdesk.html&quot;&gt;&lt;img height=&quot;88&quot; width=&quot;129&quot; alt=&quot;NetSupport DNA Helpdesk&quot; src=&quot;http://www.softsea.com/software/image/NetSupport-DNA-Helpdesk.jpg&quot; /&gt;&lt;/a&gt;DNA Helpdesk is a powerful yet user-friendly helpdesk application. DNA Helpdesk is a fully Web based solution providing detailed recording and tracking of user Help Requests. Features include: automatic assignment of tickets to operators based on pre-defined customer rules based on either problem...
</description>
<guid>http://www.softsea.com/review/NetSupport-DNA-Helpdesk.html</guid>
<pubDate></pubDate>
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