Customer Support Software Reviews and Downloads

Abacus HelpDesk

This program provides a variety of services to assist you with running a help desk. It provides call tracking, knowledge management and problem resolution. You can also use it for call management, statistic reports and invoice handling. Abacus HelpDesk supports your HelpDesk with complete...

CRM-Express

CRM-Express is a low-cost high quality CRM program. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express Standard...

CRM-Express Professional

CRM-Express is a Contact, eSales and eMarketing Manager. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express is...

NewWayService

NewWayService allows you to manage your company or service department in an easy and intelligent way. Very flexible, NewWayService adapts itself to your needs whether you are a small or major corporation. No matter the field of activity of the organization you work for, NewWayService will fit...

Call Accounting Mate

Call Accounting Mate can connect to virtually any telephone system, collect call detail records (CDR) and allocate cost. It includes many preset and ad hoc reports, support for account and pin codes, contact database for identifying business and personal calls, client billing and a built-in query...

Platoo-Contact

Platoo-Contact is fast and powerful contact management and CRM software product, that lets you and your company manage all the business contacts and activities you need. Platoo-Contact will grow with your company - you can add new users according to the growth of your business and the software can...

Jitbit HelpDesk

Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web program and simple to use. Jitbit...

Web Help Desk

The Web Help Desk's Issue Tracking Software, Customer Support Software, and Help Desk Software solutions offer an industry leading feature set that allows you to dynamically route, track and resolve your technical support issues and customer service desk requests with ease. As a 100% web based...

Jet Service Desk

Jet Service Desk is a high-speed Service Desk system which includes following workflows: * Request Management * Incident Management * Problem Management * Change Management * Service Asset and Configuration Management * Service-Level Management * Knowledge Management Jet Service Desk main...

Customer Manager for Workgroup

Powerful, easy to operate software system for storing and managing customer records, service locations and service history with the additional capability to share data in real time over the network. Customer Manager For Workgroup is a must-have schedule management tool for any company and individual...

Amphis - Customer

Amphis - Customer is a customer database that makes it easier to run your business. Easier to generate quotes and invoices, generate letters, keep track of who owes you money, send reminders, store correspondence and sales history. Mail merge to generate marketing letters / labels, create groups of...

LIVECHAT Contact Center

LIVECHAT Contact Center is a utility for customer support online. It enables real time chat with website visitors or other operators. Visitor can choose when to ask for assistance simply by clicking the invitation button located on your website to open chat window. It does not require any install...

NetSupport DNA Helpdesk

DNA Helpdesk is a powerful yet user-friendly helpdesk application. DNA Helpdesk is a fully Web based solution providing detailed recording and tracking of user Help Requests. Features include: automatic assignment of tickets to operators based on pre-defined customer rules based on either problem...

EnCircle CRM

Automate key processes of your business whether you are a small business owner or just starting up. Encircle will help you manage your contacts, relationships, projects, support cases and employees. All from one box, no server grade hardware required and zero maintenance overheads. Encircle can be...

Ticker Tape

Ticker Tape is an easy to use and intuitive way for Help Desks to quickly and easily 'broadcast' different messages to users at multiple remote sites in a non-intrusive way. Great for proactively advising users of system issues and keeping them updated as developments occur, avoiding unnecessary...

SimpleHelp

Support your customers as well as the leading brand but for a fraction of the cost. Your customers join a central queue simply by visiting your website with the SimpleHelp client integrated as just one line of HTML. Your technicians then pick who they connect to and how many sessions they join....

Core2 CRM

Core2 CRM is the worlds easiest and most flexible Customer Relationship Manager. Core2 CRM is the perfect multi-user, cross-platform solution for getting your company's data centralized, organized and secured. Built using the award winning FileMaker Pro database engine, the Core2 CRM allows you...

BridgeTrak

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required...

ManageEngine SupportCenter Plus

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby...

Horizon CRM

Horizon CRM was designed with small to medium size companies in mind. We are a member of the Federation of Small Businesses. We know the importance of getting your new software up to speed fast. Horizon is a flexible and affordable solution that is easy to configure specifically to the way you run...