Voicent IVR Studio is an Interactive Voice Response system designed to deliver a high quality caller experience for any organization by simplifying business integration and increasing flexibility. IVR Studio ensures professional and interactive communication with your callers and quicker resolution of issues.

Voicent IVR Studio is designed to deliver a high quality caller experience for any organization by simplifying business integration and increasing flexibility. IVR Studio ensures professional and interactive communication with your callers and quicker resolution of issues.

Based on internet standard, Voicent IVR Studio is open and extensible, and it allows customers to integration with existing website and incorporate custom-developed Java classes, which enables independent developers to extend Voicent IVR solution to meet unique customer business needs.

Voicent IVR solution offers point-and-click call flow design, ease of installation, and lower cost of ownership.

1. Self-service
Allow callers to get answers to standard inquiries simply and easily, and in seconds, without the need for an agent.
2. Reach the right agent
Automatically capture relevant information from your callers and direct them to the appropriate agent to handle their call.
3. 24/7 customer service
Enable your customers to get the information they need, when they need it. Your Voicent IVR software is working even when you're not, or it can transfer calls to your cell phone.
4. Automated Outbound IVR
Fully integrated with Voicent BroadcastByPhone Autodialer. Fully automated interactive outbound call applications to generate sales leads and keep in touch with your customers.

Voicent IVR Studio Features:
1. Point-and-click call flow design
2. Deployed on any PC with Windows 2000/2003/XP/Vista
3. Transfer call to any phone, such as cell phone
4. Interactive touch tone response
5. Speech command response
6. Automatically convert text to speech
7. Easy integration with your website
8. Fully integrated with Voicent BroadcastByPhone autodialer
9. (Developer feature) Integrate with any software through Java
10. Support Skype or voice modems for making calls
11. Support single phone line or multiple phone lines
12. Natural Text-to-speech engine for playing any text over the phone
13. (Requires Voicent TelephonyCRM) Answer call with different IVR software based on caller ID.

IVR Solution Business Benefits
1. Immediate ROI and Lower TCO.
A fully-owned solution and perpetual license. No month fee, no per call charge (except from your phone company)
2. Quick Deployment
Download the software, build your application, and click a button to deploy to any PC
3. Flexible and strong
Deployed in your own operating environment, it is easier to integrate with other applications, such as your customer relationship database or website

Requirements:
* Voice Modem connected to your PC
* Voice Gateway 5
* Java Platform 1.4
Limitations:
* Include Voicent ad message in each call
* Limit to 5 elements

The license of this software is Free Trial Software, the price is $799.00, you can free download and get a free trial.