This software allows you to create an interactive voice response system, using a Windows PC and a Voice capable modem. You can create touch-tone menus, screen phone calls, take messages, route calls and create a fax-back server. VoiceGuide allows fast and easy creation of Interactive Voice Response systems (IVRs) using a Windows PC and a Voice capable modem or a Dialogic card. IVR systems are used in a wide range of areas :
1. Office : Auto Attendant, Voicemail & Unified Messaging systems.
2. Call Center: Intelligent Call Routing & Queuing, Fax-Back, Web and email interactions.
3. Technical Support : Help Desk, Ticket Scheduling and Status
4. Banking : Telebanking, Bill Payment, Locator
5. Insurance : Claim Status, Enrollment
6. Securities : Account Information, Trades, Quotes
7. Government : Scheduling, Pay-by Phone, Taxpayer Services, Notifications & Reminders.
8. Healthcare : Appointment Reminders, Benefit Inquiry, Claim Status, Plan Enrollment, Prescription Refill, Test Results Reporting, Surveys.
9. Retail : Order Status & Processing, Accounts Payable, Store & Inventory Locator.
10. Utilities : Account Information, Outage Reporting, Service Scheduling, Meter Reading.
11. Travel & Hospitality : Flight Information/Schedules, Ticketing, Frequent Customer Account Information, Promotions

VoiceGuide Feature:
1. Max Modules Personal(30) Unlimited Unlimited
2. Max Phone Lines Personal(1) 300 300
3. Voicemail
4. Play module
5. Record module
6. Get Numbers module
7. Say Numbers module
8. Time Switch module
9. Evaluate Expr. module
10. Fax Send/Receive
11. Forward Voicemail to Email
12. Forward Voicemail to Phone
13. Call Transfers module
14. Database Query module
15. e-mail module
16. Send Phone Message module
17. Run Program module
18. Run VB Script module
19. Dial and Conference
20. Text to Speech
21. Speech Recognition
22. Fax OCR & Routing
23. Subscripts
24. PBX Inband Signaling
25. Can change Voicemail Scripts
26. Message Lamps ON/OFF
27. FTP uploading of VM msgs
28. ISDN on T1 and E1 lines
29. COM, WCF, Remoting interfaces

The license of this software is Free Trial Software, the price is $99.00, you can free download and get a free trial.