SysAid 6.5 is a Network Inventory product from ilient.com, get 5 Stars SoftSea Rating, SysAid is program for organizations' IT (Information Technology) departments. It provides asset management, automatically scanning the organization's network and listing its machines. SysAid provides details on each machine (its hardware, software, history, and more), and lets you remote control it. Without ever leaving their office, IT managers can control the entire organization's inventory. SysAid will help you: Automate handling of service calls to reduce response time and improve service. Lower down-time by usingmore efficient system management. Improve efficiency of hardware and program inventory management. Use integrated remote control ability to solve your users' IT issues quickly and securely. Measure IT performance with detailed reports and real time dashboard

SysAid is a suite of web-based IT program tools. It automates your processes for help desk, hardware configurations, asset monitoring, program licenses, tasks, projects and much more. By automatically scanning and testing your network, SysAid provides you with the necessary details about each machine and lets you control each one remotely.

With SysAid free help desk software, you'll be able to:
1. Self Service Portal - Let end users submit service requests via simple online forms.
2. Sort, search through, and deal with service requests using an efficient methodology.
3. Print reports on the state of your help desk.
4. Communicate with your end-users in real-time via SysAid's totally integrated Live Chat module.
5. Receive automatic notifications and keep your end-users up-to-date via email and SMS text messages.
6. Utilize various features such as escalation, automatic notifications, a knowledgebase, and more.
7. Manage and monitor your organization's inventory.
8. Choose between interfaces in English, French, German,
9. Spanish, Italian, and Hebrew.
10. Receive free support and updates for six months.

SysAid Free Edition is a light and fully-functional helpdesk program solution that supports up to 2 administrators and 100 assets and end-users. It is an ideal helpdesk solution for smaller organizations.

SysAid will help you:
1. Automate handling of service calls to reduce response time and improve service
2. Lower down-time by using more efficient system management
3. Improve efficiency of hardware and program inventory management
4. Use integrated remote control ability to solve your users' IT issues quickly and securely
5. Measure IT performance with detailed reports and real time dashboard

How is SysAid different from other web-based help desk software?
1. SysAid is built specifically for IT management. It is better able to meet the demands of organizations seeking internal, web-based help desk software
2. Installing SysAid is a snap and our friendly, knowledgeable support team will quickly remove any obstacle you may encounter along the way
3. SysAid is the only IT program to offer full communication capabilities: SysAid not only lets users send e-mail, SMS and instant messages to one another, it can even contact them itself, automatically. Time-consuming phone calls are replaced with modern, efficient communication.
4. SysAid offers minimal setup and maintenance time. Available as either an installed Edition or an online On-Demand Edition, SysAid provides record-speed for implementation and integration
5. SysAid works on multiple platform environments, such as Windows and Linux
6. SysAid offers an all-in-one solution. A single interface provides web based help desk software, remote control, asset management, IT activity analysis tools, and more
7. SysAid is highly customizable: You can add or remove fields, redefine your forms and interface or adjust your translation of the system quickly, with only a few clicks
8. Suitable for technical and non-technical users, SysAid is intuitive and easy-to-use The license of this networking software is Freeware, you can free download and free use this Networking software.