Support your customers as well as the leading brand but for a fraction of the cost. Your customers join a central queue simply by visiting your website with the SimpleHelp client integrated as just one line of HTML. Your technicians then pick who they connect to and how many sessions they join. Technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth in the background (including resumed file transfers). Available for virtually all operating systems for both customer and technician. Licensed at a one-off cost from $395.

why simplehelp
You decide your own uptime and availability
SimpleHelp allows you to host your own support web server as you may already do with your web page. Since you aren't sharing with many other companies you can be sure the service will be ready and fast when you need it.
Provide a truly integrated customer support experience
Since SimpleHelp is 100% web-based you can embed the customer support program into your existing website with just a single line of HTML. Your customers see your logos, your branding, and only your logos and branding.
No more ties to Windows
All SimpleHelp components (server, customer, technician) can run on any major operating system including Windows Vista, MacOS and Linux. Lower TCO and let your technicians use Linux or MacOS while remaining comfortable that if your customers are on Windows Vista you have full control withour their intervention.
Continue to use your existing ticketing system
With minimal effort you can have your existing ticketing system pass on customer information and tickets when the customer joins the support queue. Zero effort for your customers and all available information for your technicians.

simplehelp benefits:
* Help your customers better and faster by taking control of their machine
* Simplify your customer's experience, customers simply visit your web page with no install required
* Remove all connection issues for your customers, SimpleHelp works through Firewalls, NAT and HTTP proxies
* Save money with a one-off cost with no subscription
* Trivial server install and website integration, just link from your website or embed with one line of HTML
* No reliance on our uptime and availability
* Support customers on any operating system
* Have your technicians use any operating system to lower TCO (including MacOS)

The license of this software is Free Trial Software, the price is $295.00, you can free download and get a free trial.