Microsoft System Center Service Manager Authoring Tool is a software for customization and extension of the builtin functionality in System Center Service Manager. The System Center Service Manager Authoring Tool is a software for customization and extension of the builtin functionality in System Center Service Manager.

Service Manager provides built-in processes based on industry best practices for incident and problem resolution, change control, and asset lifecycle management. Through its configuration management database (CMDB) and process integration, Service Manager automatically connects knowledge and information from System Center Operations Manager, System Center Configuration Manager, and Active Directory Domain Services.

The System Center Service Manager Authoring Tool is a software for customization and extension of the builtin functionality in System Center Service Manager. This version supports modifying existing Process Management Packs and creating new Management Packs that define extensions to the Service Manager database for tracking additional information, customizations of forms or new forms, and new workflows.

This release is compatible with System Center Service Manager RTM (with Cumulative Update 2 - KB2193861) and contains the final set of features for this version, including:
1. Form customization, supporting an extended library of controls
2. Creating new simple forms to support custom classes (new!)
3. Class editor for creating and extending classes and relationships in the CMDB
4. Creation of workflows with detailed trigger criteria (new!) and extensible library of actions
5. Management Pack support including sealing (new!)
6. Class Browser and Form Browser to easily locate classes and forms regardless of Management Pack.

Microsoft System Center Service Manager Authoring Tool offers you all the tools you need in order to extend System Center Service Managers functionality.

Supported Operating Systems: Windows 7; Windows Server 2008 R2; Windows Server 2008 Service Pack 2; Windows Vista Service Pack 2

Requirements:
* System Center Service Manager 2010 RTM

The license of this software is Freeware, you can free download and free use this server utility software.