ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy to use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users to submit support requests (trouble tickets) from anywhere, anytime using just a browser. Self-Service Portal Reduce call volumes with a Web-based self service portal where customers can search the knowledge base, submit a request or check the status of their open requests. Customer Case Tracking A robust and easy to use help desk that helps organizations automate their customer support processes to deliver consistent, reliable and superior service to their customers.

SupportCenter Plus is a Web based Customer Help Desk Software. SupportCenter Plus offers Request Management (Trouble Ticketing), Account & Contact Management, Contracts Management, SLA Management, Customer Self-Service Portal, Customer Service Reports, Knowledge base and Active Directory Integration in a single low-cost, easy-to-use package.
SupportCenter Plus is a Customer Support Software customizable to specific industry needs. SupportCenter Plus is being used by our satisfied clients' world over in different industry segments to support their customers. Our diverse Customer base stands as a testimony for the level of customization that SupportCenter Plus can offer.

Features:
* Customer Interaction Management
* Data Migration from Other
* Help Desks
* Active Directory Integration
* e-mail Signatures
* Canned Responses
* Customer Self-Service
* Knowledge Base
* Account & Contact Management
* Contracts Management & SLA Management
* e-mail Response Management
* Customer Experience Management
* Customer Service Reports
* Multi language support

The license of this software is Freeware, you can free download and free use this customer support software.