Remote Server and Desktop Management Software for MSPs. Desktop Central MSP is an intelligent and strong Desktop Management program designed to help managed service providers to efficiently manage their customers desktops and servers. It offers integrated desktop management functions like Software Distribution, Patch Management, IT Asset Management, Remote Control, Configurations, and System Tools.

Desktop Central MSP is a web-based Windows Desktop Management program that helps managed service providers to efficiently manage their customers' desktops and servers. It offers integrated desktop management functions like Software Distribution, Patch Management, IT Asset Management, Remote Control, Configurations, and System Tools.

You can choose different options for your different clients based on your need.
1. Managing Directly from Central Server:
In this mode, each agent residing in your clients' desktop directly communicate with the central server. This is suitable in cases where you have very few desktops to manage. You do not need a dedicated system at your clients place for installing the distribution server.

2. Managing Through Distribution Server:
Consider a scenario where you have more than 10 computers at one of your clients. If each agent contact the server to download the required patches, program binaries, etc., it will cause a definite bandwidth overhead. In such cases, you can opt to install a Distribution Server in one of the computer in the clients place. The distribution server periodically synchronizes the patches and program binaries with the central server. The agents installed in the client computers will contact the Distribution Server to pull the tasks available for them and also download the patch and program binaries from the distribution server.

ManageEngine Desktop Central MSP Features:
Software Distribution:
Installing program to the systems manually is the most time-consuming job. Desktop Central MSP allows you to distribute program packages to your clients' desktops from the central console.
1. Ability to create package repository. The packages created once can be reused any number of times to install or uninstall the software.
2. Supports installing both MSI & EXE based Applications.
3. Option to copy the installable to the client computers before installing the software.
4. Supports executing pre-installation scripts/commands prior to installation and abort if not successful.
5. Ability to schedule program distribution.
6. Pre-defined applications list with silent installation and uninstallation switches.

Patch Management:
Patch Management using Desktop Central MSP is quite simple. You just have to set it up once and it takes care of patching your clients' computers automatically without you having to do anything further.
1. Completely automated Patch Management solution
2. Automatically sequences the patches and handle patch interdependencies.
3. Supports deploying patches to both Microsoft and Non-Microsoft Applications.
4. Deploy Service Packs to OS and Applications.
5. Supports Anti-Virus Definition updates for Microsoft Forefront Client Security Software.
6. Exclude specific patches/ applications from being patched.
7. Supports defining health policies to determine the vulnerability status of the computers.
8. Alerts on specific events.
9. Reports on System vulnerabilities, Patches, OS, etc.

IT Asset Management
Asset Management helps you to keep an up-to-date information of your clients' IT assets in a central place.
1. Complete hardware and program inventory
2. Periodic scanning of your clients' computers to have an up-to-date data
3. Manage Software licenses and track program usage statistics
4. Group similar program and manage their licenses as a single software
5. Detect and auto-uninstall prohibited software
6. Notify specific events via email
7. Comprehensive reports on hardware, program inventory and license compliance.

Remote Control
In most cases, you might require to view your clients' desktops to troubleshoot or make specific configurations. In such cases, Desktop Central MSPs' Remote Control come convenient.
1. Web-based tool enables access from anywhere.
2. No individual authentication is required to gain access to a remote desktop
3. Protects user privacy by taking user permission prior to establishing a connection.
4. Supports locking the users keyboard and mouse when accessing from remote. Users screen can also be blacked out so that they are not aware of the changes you make.
5. Ability to send "Cnt+Alt+Del" command to access a locked computer.
6. Ability to switch between users' applications using "Alt+Tab" command.
7. Ability to remotely transfer files across machines.
8. Usage of 128-bit Advanced Encryption Standard (AES) encryption protocols during Remote Control operations.
9. Multi-Monitor Support with easy switching options.

Power Management
Desktop Power Management allows you to save your clients' energy consumption by adopting efficient power management techniques.
1. Pre-defined template for applying power schemes
2. Turn-off screen savers in computers
3. Shutdown inactive computers
4. System uptime report to know how much you have saved

USB Device Management
Growing usage of portable devices in organizations poses two main risks: a threat of data theft and the possibility of viruses and Spyware these devices can bring into the network. As a network administrator, it is your responsibility to ensure safety of your clients' data.
1. Provides granular control
2. Enable or disable selective USB devices.
3. Restrict USB usage for all users of a computer or all computers for a user.
4. Effectively reduce data theft and virus threats.

Configurations
Configurations allows you to standardize your clients' desktops in terms of Display Settings, Application Settings, System Settings, and Security Settings.
1. Over 25 pre-defined configurations for users and computers.
2. Group configurations for the same targets as collections.
3. Templates for the most commonly used configurations.
4. Flexible target selection criteria.
5. Status of the deployed configurations on individual computers.

Windows System Tools
To upkeep the system performance, periodic maintenance is necessary. Windows provides in-built tools like Disk Defragmenter, Check Disk and Clean Disk.
1. Schedule running Windows system tools.
2. Disk Defragmenter for a faster file store/retrieval on to a disk
3. Check Disk to get the details of the disk errors.
4. Clean Disk to delete the unused files in the system.

The license of this software is Freeware, you can free download and free use this remote access software.