KBase for Outlook is a knowledge base that runs totally in an Exchange Public folder. No extra windows - knowledge base available right inside Outlook. No new client installation. An environment that users already knows. Off-line possibilities. Ease of use. Works with all versions of MS Outlook. Rich text, html and attached files can be used in knowledge articles. Drop-down combo boxes for Problem type and Problem category.Full text searching. Articles can be published to .htm files and expandable index created automatically.
Works stand-alone or with the information sharing and support handling software Public Folder HelpDesk for Outlook from kalmstrom.com Outlook Solutions. Three months of support and one year of free upgrades included in the purchase price.

The license of this software is Free Trial Software, the price is $190, you can free download and get a free trial.