Electronic Service Control
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Complete Service Management Solution. It is a common fact that businesses have specialized needs; also, it is understandable that you want easy to use program that has the features needed to grow your business.
Without exception, ESC has the best integration with QuickBooks. ESC integrates with the entire QuickBooks Pro family of products. Information is passed between the two applications in the most secure way possible, using the standards as set forth by Intuit. Customers, Jobs and Vendors transfer to QuickBooks in real-time, eliminating the need for a manual step to import or export data. Sales invoices are posted to QuickBooks with a single click, and an Accounts Payable bill can be created automatically in QuickBooks when receiving a purchase order in ESC. Moreover, due to this integration, customers have reached new levels of productivity.
3 Dispatch Board Configurations
CallerID Integration
Crew Dispatching
Parts Used On Dispatch
Contact Information
1. Contact Information
2. Sales Sort Codes
3. Customer Sort Codes
4. Attached Documents
5. User Friendly Interface
6. Built-in Word Processor
7. Mass e-mail and Letter Merge
Dispatching:
1. Customer Qualification
2. Dispatch Entry
3. Crew Dispatching
4. New Dispatch Boards
5. Integrated Mapping
6. Add Parts to a Dispatch
7. e-mail and Alpha Paging
Equipment:
1. Equipment Information
2. Equipment Search
3. Attach Equipment
4. Equipment Reports
5. Mass e-mail and Letter Merge
6. Built-in Word Processor
7. User-Friendly Interface
Electronic Service Control Features:
1. Interactive Dispatch Boards
2. Equipment Tracking
3. Mapping and Route Optimization
4. Mobile Computing
5. GPS Tracking of Techs and Vehicles
6. Advanced Inventory Tracking
7. Integration with QuickBooks
8. Integration with Peachtree
Service Agreements
1. Time-Based Service Agreements
2. Usage-Based Service Agreements
3. Service Agreement Reporting
4. Automated Scheduling / Billing
Sales
1. Accounting Integration
2. Powerful POS
3. Powerful POS
4. Tracking Costs
Inventory:
1. Detailed Information
2. Multiple Warehouses
3. Flat Rate Pricing
4. No Double Entry
5. Three Levels of Pricing
6. Powerful Reports
Purchasing:
1. Accounting Integration
2. Purchase Order and Invoice Integration
3. Automate Accounts Payable
4. Purchasing Reports
5. Purchase Order / Dispatch Link
Service History:
1. Quick Entry Of Service History
2. Powerful Reporting
3. Integration with Sales Invoicing
4. New Service Request Analysis Report
5. Usage History Codes
Optional: QuickBooks 2003 (or later) Pro, Premier, Contractor's Edition, Accountant's Edition, Enterprise Solutions 2.0 (or later). One of these versions is required if you plan on integrating with QuickBooks.
* If you are integrating with Peachtree, all Peachtree installations MUST be running Peachtree 2008 (or later) Complete, Premium or Quantum. This version of ESC will NOT work with previous versions.
* SQL Server Express
The license of this software is Free Trial Software, the price is $995.00, you can free download and get a free trial.

