CRM-Express Professional 2009.11.3 is a Customer Support product from crm-express.com, get 5 Stars SoftSea Rating, CRM-Express is a Contact, eSales and eMarketing Manager. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS capabilities, e-mail Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express is now fully re-entrant, multi-user and network enabled. Allows for any number of users connecting simultaneously to an address list.
CRM-Express Features:
* Task Management
* Fast Contact Management
* Order Management
* Meeting Management
* Time Management
* Integrated Operation
* Contact Methods
* Call Manager
* e-mail Manager
* Fax Manager
* SMS Manager
* Automation Mailing List Manager
* Desk Top Publisher (DTP)
* Templates
* Drag & Drop
* Import
* Export
* Parse to database
* Day Planner
* Speed
* Backup
* Reports & Printing
* Personalized Tech Support

Standard Features and Tools:
* One Communication Center which supports Multiple Communication Methods
Communicate via Email, Fax and SMS. Store communicated messages by contact for easy retrieval.
* SMS management
Send and receive SMS messages with Templates and Mail-Merge.
* DTP Editor
Design email, newsletters, forms, templates, etc.
* Import/Export
Import from Outlook Express, Outlook, Act, CSV, XML, V-Cards, etc. Export to XML, Html, Word, Excel, PDF, V-Cards, etc.
* Sales Order Management
Create quotes, orders, invoices, view sales reports, etc. Creates invoices in PDF format for easy email.
* Mailing List Management
Automate Subscription Sign-Ups, Mass Mail with Mail-Merge, etc.
* Meeting Planner
Plan meetings with scheduler, reminders and calendar support
* Time Management
Time management with "my work day" display, notebook,calendar, etc.
* Allocation to contact
Allocate emails, sms, Faxes and other documents to the relevant account.
* Easy to use
Menu items can be switched off to only show what you need. This simplifies the software to make it easier to learn and use.
* Fax and Call management
Send Faxes, make calls with dial-up and call-timing
* e-mail Client
Fast, Multi-threaded e-mail with Templates and Mail merge for e-mail Send and Receive
* Reports
Create Sales performance and management reports quickly and easily
* Personalized Tech Support
Get answers to all your questions via individuated email for 1 year The license of this business & finance software is Free Trial Software, the price is $50, you can free download and get a free trial before you buy. If you want to get a full or nolimited version of CRM-Express Professional, you can buy this business & finance software.