Professional remote support solution. Unlimited support sessions. There is no limit to how many customers you provide support service or to how many support sessions you establish. Remote control, File transfer and Chat. No program installation required. Provide immediate support to customers and colleagues without pre-installing software. Generate reports about your support activity over a defined period of time. Learn how many sessions have you provided to a customer and precisely how much time have your technicians spent. Export all data to an Excel file for further analysis and as proof of your work. Applet customization.
Customize the applet used by customers to send support requests with your own logo, company name and color. High performance networking. BeAnywhere proprietary networking protocols, optimized to provide fast and secure P2P connections, will assure you the best performance. Ultra compact. Install it on any pen drive and take it with you everywhere. Firewall friendly. Never mind about firewalls, changing settings and IP addresses. Your only requirement is an Internet connection.
All communications are encrypted with an RC4 compatible algorithm with a 2048 bit key and are digitally signed. Every access to the Console and Management Area go through a secure HTTPS connection. One click. Thats all it takes to start a support session with your customer. Even the most novice of the users can ask for your support with ease. BeAnywhere is fully compatible with Windows Vista UAC. You may encounter support scenarios where you need administrative privileges to fully support the remote computer. BeAnywhere allows you to raise your permissions level by sending a request to your customer. Web site integration. You can embed in your own site a direct access link that your customers can use to start remote support sessions

* One click. That's all it takes to start a support session with your customer. Even the most novice of the users can ask for your support with ease.
* No program installation required. Provide immediate support to customers and colleagues without pre-installing software.
* No administrative permissions required. A direct web link will automatically start the support session, even if the user doesn't have installation privileges.
* Ultra compact applet. Invite your customer to a remote support session via email or over the phone. The small size of the BeAnywhere applet (only 1MB) means that you can reach to your customer in less than 10 seconds.
* High performance networking. BeAnywhere proprietary networking protocols, optimized to provide fast P2P connections, will assure you the best performance.
* Tech console. You can launch support sessions from anywhere and provide immediate answers to your customers, whether you are at the office or on the road.
* Install the tech console on a pen drive and take it with you in your pocket!
* Remote Control. Avoid the frustrating explanations when talking customers through solutions by phone or instant messaging. Just fire up the BeAnywhere Remote Control and you can remotely take control of their desktop as if you were sitting at their computer.
* File Transfer. Instantly transfer files and folders with your customers. You can upload and download.
* Reporting. Generate reports about your support activity over a defined period of time. Learn how many sessions have you provided to a customer and precisely how much time have your technicians spent. Export all data to an Excel file for further analysis and as proof of your work.

MORE FEATURES:
* Windows Vista UAC (User Access Control). BeAnywhere is fully compatible with Windows Vista UAC. You may encounter support scenarios where you need administrative privileges to fully support the remote computer. BeAnywhere allows you to raise your permissions level by sending a request to your customer.
* Web site integration. You can embed in your own site a direct access link that your customers can use to start remote support sessions.
* Applet customization. Customize the applet used by customers to send support requests with your own logo, company name and color.
* Firewall friendly. Never mind about firewalls, changing settings and IP addresses. Your customer's only requirement is an Internet connection.
* Unlimited support sessions. There is no limit to how many customers you provide support service or to how many support sessions you establish.
* Unlimited simultaneous support sessions. Simultaneously support unlimited customers at a time.
* Two-way clipboard. You and customers can seamlessly pass information between computers (two-way copy&paste).
* Secure. All communications are encrypted with an RC4 compatible algorithm with a 2048 bit key and are digitally signed. Every access to the Console and Management Area go through a secure HTTPS connection. Learn more.
* Automatic Email notifications. Receive support requests even when you are offline. Customers can leave a message for your later review.

The license of this software is Free Trial Software, the price is $490.00, you can free download and get a free trial.