Advanced Call Center

Advanced Call Center Screenshot
  • Rating: Advanced Call Center Rating
  • Version: 7.0
  • Publisher: www.voicecallcentral.com
  • File Size: 2.40MB
  • Date: Jul 29, 2008
  • Price: $39.95
  • License: Free Trial Software
    Free Trial 30 Days
  • Directory:
Advanced Call Center Download
Free Download Advanced Call Center 7.0

Do you have large numbers of incoming telegram need to be dealt everyday Want to leave your informations to your clients, friends or families when you don't at home or office Need not to waste your money to a expensive telephone answering machine! An answering machine software can give you a hand. With an answering machine software, we did not spend a lot of time and energy to response incoming telegram one by one. This will save a lot of money and time for us. Here is a popular and excellent answering machine software I will recommend to you. That is Advanced Call Center. Following are the detailed introductions of this answering machine software. Come on with me and view how effective and handy it is now!

Advanced Call Center is a full-featured yet easy-to-use answering machine software for our voice modem. Caller ID lets us see and hear who's calling via screen pop-ups, distinctive rings, call recording, and caller's name announcement with speech synthesis. "Black" and "white" list filter calls based on caller database, call origin and other parameters. We can map personalized greetings to callers, organize information in phone books and record conversations.

The key functions and benefits of this answering machine software include:

Advanced Call Center utilizes our modem and Caller ID detection to identify incoming telephone callers. Caller ID is a service that lets us screen our calls, so we only answer the call when we want to. Tightly integrating voice modem with the sound card, Advanced Call Center offers a feature that leading competitors do not - real time voice transfer from telephone line to PC sound system, so we don't need an extra speaker attached to the modem! Runs as a tray application when idle, uses minimum system resources, and automatically frees the modem for an Internet connection. Lastly, Advanced Call Center looks just as great as it works!

Advanced Call Center includes a built-in address book. Once we have entered the details in the Advanced Call Center Address Book, every time we receive a call, their name and telephone number will appear. We will hear a distinctive ring pattern once we assign that caller a unique ring sound or melody. We can even block an unwanted caller by automatically redirecting calls from that telephone number to the answering machine.

Advanced Call Center is a smart software answering machine. Advanced Call Center features extensive call answering capabilities. Incoming calls may be recorded and saved to a WAV file, which can be played back by the program or the standard Windows Media Player/Sound Recorder. We can monitor the current conversation through the sound card. When the telephone rings, Caller ID information is received as a series of special codes after the first or second ring. Advanced Call Center attempts to match the caller's identity with it's internal database. Depending on the caller's status, and group options set, the call can be routed to the answering machine, answered normally with the handset, or even dropped immediately. Individual entries in the database can be assigned personalized greetings.

In telephone answering machine mode, callers hear a greeting message and a beep after which they may record a voice message. The allowable recording time can be adjusted from a few seconds to several hours. When a caller disconnects, the program stops recording and hangs up. Greeting messages can be customized depending on per-caller basis.

Advanced Call Center can record all or part of the conversation to a sound file, and play it back to the recipient or through the local sound card at any time. There are several actions that can be assigned for every type of calls: hang up/do not answer, block the call (our telephone stops ringing), answer immediately or after specified number of rings, record message or start answering machine sequence; set caller on hold and play music. It is possible to set up the program to record all incoming calls and every call originated from within ACC.

Advanced Call Center allows us to remote access to messages. It is possible to control the answering machine remotely. Remotely available actions include message retrieval, leaving a message, changing the default greeting, and more. Recorded answering machine messages can be heard remotely from any touch-tone telephone via Remote Retrieval function.

Advanced Call Center is able to notify us about an incoming call via numeric or alpha-numeric pager and/or via e-mail. E-mail announce can include full voice message left by remote party to the answering machine as a wave file. It is possible to forward different callers to different e-mail addresses, or selectively block paging or mailing of a caller.

Advanced Call Center supports voice announce. The program can announce call details in voice. When someone calls in, their name and/or telephone number will be announced by computer's voice. This is useful if we are in another room and wish to know who is calling. We can then choose to answer or not.

Additional advanced functions of Advanced Call Center include: Background operation in system tray. Custom formatting of telephone numbers and Caller ID names capitalization. Audible warning when incoming call is detected. Custom individual greetings and Incoming ring sounds for each caller. Complete history of all calls received or made. American, British Telecom, DTMF Caller ID and Russian ANI support. Ability to place calls using the modem dial-out features. Tone and pulse dialing and much more.

How about this multifunctional answering machine software Why are you still reading Get it and give it a try now!

Advanced Call Center 7.0 is a Phone Software product from voicecallcentral.com, get 5 Stars SoftSea Rating, Advanced Call Center is a full featured yet easy to use answering machine program for your voice modem. All necessary functions are supported: Caller ID lets you see and hear who's calling via screen pop-ups, distinctive rings, call recording, and caller's name announcement with speech synthesis. "Black" and "white" list functions filter calls based on caller database, call origin and other parameters.
You can map individuated greetings to callers, organize information in phone books and record conversations.
Advanced features include pager notification, sending call details and voice messages over e-mail, and starting an external fax software when an incoming fax call is recognized.
Tightly integrating voice modem with the sound card, Advanced Call Center offers a feature that leading competitors do not - real time voice transfer from telephone line to PC sound system, so you don't need an extra speaker attached to the modem! Runs as a tray software when idle, uses minimum system resources, and automatically frees the modem for an Internet connection. Lastly, Advanced Call Center looks just as outstanding as it works!
Advanced Call Center utilizes your modem and Caller ID detection (also known as Calling Number Delivery) to identify incoming telephone callers. Caller ID is a service that lets you screen your calls, so you only answer the call when you want to.
The software supports Caller ID systems used in the US and Canada, the United Kingdom (British Telecom), Australia and New Zealand.
The software maintains a telephone number database including custom sound alerts for a caller, as well as other caller's details. It provides a per-caller customizable ring alert sound and a pop-up window to notify you about an incoming call.
Call can be accepted or rejected by you or by the software itself. You won't even hear rings from blacklisted callers, once they are identified. The software is able to block unwanted calls, including blocked (private) numbers, out of area calls and those calls that were not identified.
Advanced Call Center works with Number Only Caller ID service as well as with Name and Number service. It is able to match the phone number against names that you store in a phone book. This allows users with Number Only Caller ID to see the name of the caller or substitute Caller ID name with more readable one.
Once you have entered the details in the Advanced Call Center Address Book, every time you receive a call, their name and telephone number will appear. You will hear a distinctive ring pattern once you assign that caller a unique ring sound or melody. You can even block an unwanted caller by automatically redirecting calls from that telephone number to the answering machine.
Advanced Call Center features extensive call answering abilities. Incoming calls may be recorded and saved to a WAV file, which can be played back by the software or the standard Windows Media Player / Sound Recorder. You can monitor the current conversation through the sound card.
When the telephone rings, Caller ID information is received as a series of special codes after the first or second ring. The software attempts to match the caller's identity with it's internal database. Depending on the caller's status (White listed, Normal or Black listed), and group options set, the call can be routed to the answering machine, answered normally with the handset, or even dropped immediately. Individual entries in the database can be assigned individuated greetings.
In telephone answering machine mode, callers hear a greeting message and a beep after which they may record a voice message. The allowable recording time can be adjusted from a few seconds to several hours. When a caller disconnects, the software stops recording and hangs up. Greeting messages can be customized depending on per-caller basis.
The software can record all or part of the conversation to a sound file, and play it back to the recipient or through the local sound card at any time.
There are several actions that can be assigned for every type of calls: hang up/do not answer, block the call (your telephone stops ringing), answer immediately or after specified number of rings, record message or start answering machine sequence; set caller on hold and play music. It is possible to set up the software to record all incoming calls and every call originated from within ACC.
It is possible to control the answering machine remotely. Remotely available actions include message retrieval, leaving a message, changing the default greeting, and more.
Recorded answering machine messages can be heard remotely from any touch-tone telephone via Remote Retrieval function.
Advanced Call Center is able to notify the user about an incoming call via numeric or alpha-numeric pager and/or via e-mail. E-mail announce can include full voice message left by remote party to the answering machine as a wave file. It is possible to forward different callers to different Email addresses, or selectively block paging or mailing of a caller.
The software can announce call details in voice. When someone calls in, their name and/or telephone number will be announced by computer's voice. This is useful if you are in another room and wish to know who is calling. You can then choose to answer or not.
Features List:
Caller ID software
Answering machine software
Phone dialer and phone book
Background operation in system tray The license of this communication software is Free Trial Software, the price is $39.95, you can free download and get a free trial before you buy. If you want to get a full or nolimited version of Advanced Call Center, you can buy this communication software.

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