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This comprehensive tool lets IT support staff manage requests, computers, peripherals and program inventory. |
Velaro's live help system integrates live chat, site monitoring, web analytics, co-browse and click-to-call and much more. |
Horizon CRM was designed with small to medium size companies in mind. |
Comprehensive trouble ticket tracking program for help desks and call centers. |
FootPrints Web-based help desk program gives you flexible, comprehensive abilities without the burden of required programming, consulting, or dedicated staff to run it. |
A management tool for small businesses, This provides visibility into company operations and customer relationships. |
This customer database enables you to store, edit and search for information about your customers, keep records of your contacts with them, schedule your contacts and send individuated Email messages |
A state-of-the-art instant messaging program package that facilitates communication with your web sites. Your visitors can chat with each other using a web browser. |
This program is a full featured, Web-enabled help desk program. |
Make telephone calls to Canadian residents and businesses using your computer and a voice modem. Includes directory of canadian residential and business telephone numbers. |
This program is a complaint handling, recording, response and analysis package. |
This CRM program lets you and your company manage business contacts and activities. |
Use this tool when you need to build and administer a survey and analyze the results. |
This help desk software allows you to record information about your users, their computers, peripherals, program and problems. |
This program is a customer support software that helps track and manage problems and has automatic notifications. |
This Help Desk Software (SBS) is is a flexable and strong CRM solution that puts you in control of your customer support needs. |
This can connect to virtually any telephone system, collect call detail records (CDR) and allocate cost. |
This program provides multiple people simultaneous access to customer support e-mails. |
NewWayService allows you to manage your company or service department in an easy and intelligent way |
This solution allows you to offer a full suite of customer service options, including live chat with co-browsing and macros, case management with automated routing and private message threading, a sea |
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